We have been established since 1998 and have a long and proven record of handling personal information and of delivering it online, safely and securely. We have around 3m customers, many of whom entrust us with their confidential credit records.
In operating scanmypost, we have drawn upon our experience of operating checkmyfile.com – the first website in the UK and in Australia to provide consumers with online access to their credit reports.
We are a fully licenced credit reference agency, and as such our procedures and processes are examined and audited at the most detailed level. We also have a Worldwide data protection licence. We are PCI compliant, which among other things means that we follow industry best practice on how data is stored and protected. We apply the same stringent security and privacy safeguards to scanmypost that we do to our credit reference agency operations.
Our offices are physically secure, fully alarmed and monitored, and are equipped with external and internal CCTV. Images are recorded and stored. When post is opened, it is done so under CCTV supervision by a minimum of two persons. One person then scans post, and a separate person checks the scan to ensure that it is only shown to the appropriate person. All staff are permanent and are very carefully vetted. We do not employ temps or seasonal workers.
All post is stored securely for 28 days and then sent for secure, confidential recycling.